Terms of Service

Last Updated: December 2024

G’day! Thanks for checking out my services. I’m Jules (trading as [Jules Dan Email Marketing]), and I help online coaches turn their email lists into profit machines through my done-for-you email management services.

These terms keep things fair for both of us. By working together or using my services, you’re agreeing to these terms.

1. The Services

I provide email marketing management services including:

• Email list management and optimization
• Revenue-focused email campaign creation
• Implementation of my RRR system (Reuse, Repurpose, Reposition)
• Strategic email sequence development
• List monetization consulting

Specific deliverables will be outlined in your individual service agreement or proposal.

2. How We Work Together

Your Responsibilities:

• Provide timely access to necessary platforms, content, and information
• Respond to revision requests within 7 business days
• Ensure you have legal rights to all content you provide
• Maintain active email service provider accounts

My Responsibilities:

• Deliver services as outlined in your specific agreement
• Maintain professional standards and confidentiality
• Communicate clearly about timelines and deliverables

3. Payment Terms

• Payment schedules are outlined in your individual service agreement
• Invoices are due within 7 days unless otherwise specified
• All fees are in USD unless otherwise stated
• There are no refunds unless agreed upon before commencing work

4. Intellectual Property

Ownership Of Work: I reserve the right to use work for example purposes in my emails, coaching programs and publications such as books, newsletters and YouTube. With written permission from you, I may retain ownership of any new intellectual property or creative assets created during my work with you, including but not limited to copy, scripts, automations, email sequences, frameworks, or assets that result in sales—provided that any versions reused or repurposed after the termination of this Agreement are stripped of all confidential or personally identifying information relating to your business.

My Methodologies: The RRR system, frameworks, templates, and strategic approaches remain my intellectual property. You’re licensed to use them for your business but cannot resell, redistribute, or teach them to others.

5. Results & Guarantees

I’m bloody good at what I do, but email marketing results depend on multiple factors including your audience quality, offer strength, and market conditions.

I guarantee quality work and strategic expertise, but I cannot guarantee specific revenue outcomes, open rates, or conversion metrics. No refunds based on performance metrics.

6. Confidentiality

I’ll keep your business information, strategies, and data confidential. You agree I can use anonymized case study information and general results for marketing purposes (with your approval for specifics).

Data Privacy: All contact information or login details shared with Simply Better Products PTY LTD such as Email Autoresponder logins are strictly confidential between Simply Better Products PTY LTD and SmashGo. Simply Better Products PTY LTD agrees to not collect and use any Client data to sell or market to Client’s existing customer base.

7. Liability Limitations

Indemnity: The Client accepts full and sole responsibility for the accuracy and legality of the copy as it is used in final form and for whatever use the Client makes of it in advertising, direct-mail, email marketing, online platforms, or any other medium. The Client indemnifies [Your Business Name/Jules] against any and all liabilities, claims, damages, or costs arising from the Client’s use of provided copy, strategies, and advice.

Both parties acknowledge that [Your Business Name/Jules] cannot be expected to be familiar with the specific legal aspects of the Client’s business, industry regulations, or jurisdiction-specific requirements. Should the Client require independent legal evaluation of furnished copy, advice, or strategies, the Client will seek such counsel from a qualified lawyer or other appropriate professional.

Under no circumstances can [Your Business Name/Jules] be held liable in any way, for any reason, for an amount exceeding the total compensation paid to [Your Business Name/Jules] by the Client in the three (3) months preceding any claim.

8. Service Modifications & Termination

Me: I can modify service offerings with 30 days notice. I can terminate services immediately for non-payment or breach of terms.

You: You can cancel monthly services with 30 days written notice. Project-based work must be completed or settled at the current milestone.

Early termination doesn’t entitle you to refunds for work completed or in progress.

9. Disputes

Let’s talk first. If there’s an issue, contact me directly and we’ll work it out like professionals.

If we can’t resolve it, these terms are governed by Western Australian law, and any legal proceedings will be handled in Perth, WA courts.

10. Email Compliance

You’re responsible for ensuring your email practices comply with:

• Australian Spam Act 2003
• CAN-SPAM Act (if emailing US subscribers)
• GDPR (if emailing EU subscribers)
• Your email service provider’s terms

I’ll follow best practices, but ultimate compliance responsibility rests with you as the list owner.

11. No Guarantees About Third Parties

I work with platforms like GoHighlevel, Active Campaign, and Kit, but I’m not responsible if they change policies, shut down, or have technical issues.

12. Changes to Terms

I can update these terms anytime. I’ll notify active clients of significant changes. Continued use of services means you accept the updated terms.

13. General Stuff

• If one part of these terms isn’t enforceable, the rest still applies
• These terms represent our complete agreement unless we have additional written contracts
• You can’t transfer your agreement without my written consent

Questions?

Reach me at [email protected] if anything’s unclear. I’m here to make this partnership work brilliantly for both of us.